Privacy Policy

Who We Are

This website is operated by GlamBug Mart Private Limited (CIN: U74110TG2020PTC144602). GemZy is a registered trademark.

Information We Collect

We may collect information such as:

• Name, phone number, and email address
• Shipping and billing address
• Order and transaction details
• Device, browser, and session metadata for analytics and performance

How We Use Information

We use collected information to:

• Process and fulfil orders
• Provide support and service communication
• Improve website performance and user experience
• Detect fraud, abuse, and unauthorized activity

Cookies and Tracking

We use cookies and similar technologies for essential site functionality, and — only with your consent — for analytics and marketing. Non-essential cookies are off by default and only activate if you choose to allow them; you can change your preference at any time.

Sharing of Information

We share only required information with logistics, payment, and technology service providers strictly for order fulfilment and operational support.

When you consent to analytics/marketing cookies, browsing and interaction data is also shared with Google (Google Analytics, Google Ads) and Meta (Meta Pixel) for site analytics and advertising measurement.

We do not sell personal data to third parties.

Data Security and Retention

We use reasonable technical and operational controls to protect user data.

Data is retained only as long as required for legal, regulatory, accounting, and operational purposes.

Your Choices and Rights

You may request account-data updates or assistance by contacting support. Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, and request erasure of your personal data, subject to our legal and operational retention requirements above.

Operational service communication for orders may still be sent where necessary.

Grievance Officer

As required under the Information Technology Act, 2000 and applicable rules, grievances relating to this policy may be addressed to our Grievance Officer, BanwariLal Bamalwa (CEO & Director), at GemZy@glambug.in.

Contact

Email: GemZy@glambug.in

Phone: +91 72070 08222